Sage CRM

Sage CRM is an easy-to-use, fast-to-deploy, feature-rich, low-cost, Internet-based CRM solution designed to introduce the real benefits of Customer Relationship Management to your organisation. Sage CRM uses industry-leading technology to foster better business practices and effortless information exchange throughout your organisation.

With Sage CRM, you can quickly analyse, manage, and synchronise sales, marketing and customer care activities across all points of contact. Regardless of how, when or where your customers, partners, and prospects choose to interact with your company, Sage CRM gives you a decisive advantage by providing comprehensive, easy-to-use tools to successfully manage these relationships. Sage CRM offers a full range of hosted or onsite deployment options, which means you get complete flexibility to run your business your way.

As your business needs change, you can quickly and easily switch deployment environments (from hosted to on-premises deployment, or vice versa), and have all your CRM configuration and data move with you.

Integration with Sage 300

Integration between Sage CRM and back-office accounting and financial applications provides organisations with a holistic CRM solution that offers a complete view of all customer interactions that is essential for making more insightful business decisions

Sales automation

Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. Sage CRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyse and manage the sales pipeline from within the CRM solution.

Marketing automation

Manage and track every element of your campaigns with Sage CRM. View activities, objectives, leads generated, lead follow-up, and drill down to specific activities within a campaign. This user-friendly CRM solution provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company’s marketing resources to their best use.

Customer care

Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.

Mobile Solutions

The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information.

Outlook Integration

Microsoft Outlook® runs within the framework of your Sage CRM solution and has complete, two-way synchronisation with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration.

Sage CRM solutions software offers you a flexible and fully integrated CRM package that adds positive value to your company. A feature rich CRM software solution for all your company’s customer relationship management requirements.